The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Use effective communication skills in complex situations
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Apply principles of effective communication, with an understanding of communication processes and factors that facilitate and inhibit communication Completed |
Evidence:
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Maximise opportunities for staff to involve clients, family and carers in their care and treatment Completed |
Evidence:
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Take into account the roles and responsibilities of various health care personnel involved in communicating in complicated situations Completed |
Evidence:
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Complete all documentation detailing complicated and difficult situations complying with legal requirements Completed |
Evidence:
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Apply a respectful and confidential manner throughout all communications Completed |
Evidence:
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Provide a therapeutic environment in all interactions with clients through a caring, sensitive, confident and reassuring manner Completed |
Evidence:
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Demonstrate politeness, respect and empathy in all interactions with clients, family and carers Completed |
Evidence:
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Use health terminology correctly in written and verbal communication with clients, family, carers and colleagues, using accurate spelling and pronunciation Completed |
Evidence:
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Deliver complex information effectively
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Deliver complex information in a manner that is clearly understood by clients, carers, colleagues and others Completed |
Evidence:
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Allow time for complex information to be comprehended taking into account people's differing levels of understanding Completed |
Evidence:
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Actively encourage clients, family and carers to share their information Completed |
Evidence:
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Confirm the understanding of information by clients, carers, colleagues and others Completed |
Evidence:
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Communicate effectively in an emergency situation in line with the health organisation policy and procedure and in consultation/collaboration with registered nurse Completed |
Evidence:
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Address stressful situations using effective communication skills or refer to the most appropriate health care team member for resolution Completed |
Evidence:
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Deliver complex information to clients/carers in a manner that enhances understanding and prevents 'information overload' Completed |
Evidence:
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Identify and address actual and potential constraints to communication
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Identify actual and potential constraints to effective communication in the workplace Completed |
Evidence:
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Identify and apply communication strategies and techniques appropriate to a range of varying complicated situations Completed |
Evidence:
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Identify early signs of potential complicated or difficult situations Completed |
Evidence:
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Implement strategies to address complicated or difficult communication situations in line with relevant policies and procedures and within scope of role Completed |
Evidence:
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Clarify roles of other health professionals involved in complicated communication situations Completed |
Evidence:
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Clarify and address the issues and needs of people taking into account differing cultures, religious practices, language, physical disability and emotional state Completed |
Evidence:
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Evaluate effectiveness of communication in complicated situations
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Document and report outcomes of communication strategies to address complicated situations Completed |
Evidence:
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Refer to appropriate health personnel when situation is outside own role and responsibility Completed |
Evidence:
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Assist in assessing the effectiveness of communication strategies in complicated situations Completed |
Evidence:
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Ensure debriefing sessions are available for self and staff following difficult situations Completed |
Evidence:
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Use information technology
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Use computers and related information technology to support nursing practice Completed |
Evidence:
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Comply with organisation protocols for electronic communication with clients, family and carers Completed |
Evidence:
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Use information technology, including the internet to access data appropriate to own role and organisation requirements Completed |
Evidence:
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Use basic computing and word processing skills to access, develop and manipulate information in line with own role and organisation requirements Completed |
Evidence:
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Lead small group discussions
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Monitor and respond appropriately to changing group dynamics Completed |
Evidence:
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Clarify the purpose of group meetings and manage discussion in line to achieve identified objectives Completed |
Evidence:
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Implement appropriate meeting procedures and roles of members to support effective contribution to discussion Completed |
Evidence:
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Give and receive feedback for performance improvement
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Use feedback as a tool to achieve performance improvement Completed |
Evidence:
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Use appropriate language and a respectful manner to achieve performance improvement through feedback Completed |
Evidence:
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Apply strategies to deliver constructive outcomes from giving and receiving feedback Completed |
Evidence:
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Assess own performance as a basis for assessing the performance of others and providing feedback Completed |
Evidence:
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Undertake mentoring within scope of practice of Enrolled/Division 2 nurse Completed |
Evidence:
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Use the principles and processes of open disclosure effectively
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Apply organisation principles and processes of open disclosure in consultation/collaboration with registered nurse Completed |
Evidence:
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Follow organisation processes for notifying adverse events to clients, family or carers Completed |
Evidence:
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Outline potential impact of adverse events on clients, family and carers Completed |
Evidence:
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Communicate effectively with clients after an adverse event in consultation/collaboration with registered nurse Completed |
Evidence:
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Address own role and responsibilities in relation to open disclosure in line with organisation policies and procedures Completed |
Evidence:
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Apply principles and practices of risk management and quality improvement in regard to open disclosure in consultation/collaboration with registered nurse Completed |
Evidence:
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